Do you service the Niagara Falls area?
Yes, our free delivery service covers all areas defined in this map

* We will deliver outside our area (including New York) for an Additional Fee.* Please call for pricing.

How do you maintain your equipment?
Each item is thoroughly washed and sanitized according to the Canadian Health and Safety standards. All linens are washed in baby, hypo-allergenic soap and wrapped in plastic to ensure a clean delivery. In between each delivery we inspect all our products and replace any damaged items. We want to insure you receive a problem free rental!

When will our delivery arrive and how will it be picked up?
Each destination is unique so we will work out the details when we call to confirm your reservation. In most cases we will drop off and pick up the items at the same location you retrieve them. Sometimes arrivals via hotel will require customer permission to enter room to assemble equipment. Homes, Cottages, and Bed & Breakfasts will be dropped off and set up in your room when possible.

Do you accept checks/ cash?
We accept Visa, Master Card, American Express or Cash. A credit card number must be on file for ALL rentals.

What are the rental terms?
Click here to review the terms & conditions before renting.

What is the cancellation policy?
You have until 24 hours prior to delivery to cancel your reservations. Charges thereafter will be 50% of rental order.

Do you prorate fees?
No. Rental is based on the number of nights you rent. No less than one day rental.

Is there a minimum order amount?
Yes, because delivery is included, a minimum of $30 is required.

What is the Canadian Law regarding children's car seats?
Beginning in Sept. 2005, All children up to 8 years old or 80 lbs. (36.4 kgs) are required, by law, to be buckled up in a booster or car seat.
For more details go to www.mto.gov.on.ca/english/safety/carseat/card.htm